AI Agent
Reputation Manager
More 5-star reviews on autopilot
Most businesses ask for reviews once — awkwardly, too late, and get ignored. Our Reputation Manager sends the right ask at the right moment, routes unhappy customers to a private channel before they go public, and responds to every review in your voice. Automatically. Every time.
In Plain English
After every job, the AI follows up with customers and guides happy ones to leave a Google review.
Live Demo
See Reputation Manager
in action.
An agent that asks every happy customer for a review at the perfect moment, routes detractors to a private channel, and helps you respond to every review with care.
How it works
Three steps. Fully automated.
Triggers at peak satisfaction
After a job closes or a service is completed, the agent sends a personalized review request via SMS or email — timed within the window when customers are most likely to respond (typically 30–90 minutes post-service). The message includes the customer's name, the service performed, and a direct link to your preferred review platform. No generic blasts. No bad timing.
Protects your rating automatically
If a customer signals frustration — through their response, tone, or a low satisfaction score — the agent quietly routes them to a private feedback form instead of Google. You get the complaint directly. The public doesn't. Happy customers get a frictionless one-click link to Google, Yelp, Facebook, or all three — based on which platform matters most for your business.
Responds to every review in your voice
Every new review triggers a personalized, on-brand response — positive or negative. The agent drafts replies that acknowledge the specific content of the review, sound human, and reflect your brand's tone. You choose: queue for approval, or let it post automatically. Either way, no review ever goes unanswered again.
What it knows
Trained on YOUR business
- Job completion data
- Customer sentiment
- Brand voice for replies
- Platform rules
- Escalation triggers
- Reviewer history
Real outcomes
What clients see with Reputation Manager
Businesses using our Reputation Manager add an average of 14 new reviews per month in the first 90 days.
Platforms we monitor
- Google Business Profile
- Yelp
- Facebook Reviews
- Healthgrades (medical)
- Avvo (law firms)
- Angi (home services)
- BBB
Why timing changes everything
A review request sent 2 days after service gets a 4% response rate. Sent within 90 minutes of a completed job, it gets 34%. The difference isn't the message — it's the moment. Our agent knows the difference and acts on it automatically, every time, for every customer.
What happens with a negative review
If a customer leaves a public negative review before we can intercept, the agent alerts you immediately and drafts a professional, de-escalating response for your approval. We train it to never sound robotic, defensive, or scripted — because the public judges how you respond just as much as they judge the complaint.
Common Questions
See it live in your business.
Get a free AI audit. We'll show you exactly how Reputation Manager would work for you.
Free AI Audit